Return Policy
CANCELLATION POLICY
We are unable to cancel your order 24 hours after it has been placed. All furniture items are final sale and cannot be returned.
RETURN POLICY ON CLOTHING
We will gladly offer you a replacement or exchange on any eligible clothing merchandise within 15 days of purchase date. Customer is responsible for return shipping.
RETURN POLICY ON ALL HOME DECOR, TEXTILES, PILLOWS, HOME ACCESSORIES, ART, CANDLES
We will gladly offer you a replacement or exchange on any eligible home decor merchandise within 15 days of purchase date.
Freeborn + Company does not accept returns or exchanges on the following items: items purchased at warehouse sales, promo codes, pop-up shops, or gift cards. Any product that has been customized/personalized for you is non-refundable.
ALL JEWELRY, HATS, SUNGLASSES, HAIR ACCESSORIES, SCARVES, SEASONAL ITEMS, BOOKS, INTIMATES, BODYSUITS AND BRAS ARE FINAL SALE.
FINAL SALE & CLEARANCE ITEMS
Please note that Final Sale and Clearance items are not returnable or exchangeable including JEWELRY, HATS, SUNGLASSES, HAIR ACCESSORIES, SCARVES AND BRAS.