Real wood products do have natural flaws and variation in colour- this is to be expected as it is the raw character of the piece.
Due to fluctuating stock levels, we are seeing lead times up to a few months. If you are looking for a specific delivery timeline, we encourage you to reach out prior to placing the order! If you are okay with waiting for the item, we will provide the timeline once the order is placed. Please note all items have different lead times. All items subject to availability and should not be assumed as in stock.
Due to COVID-19 related impacts, all items may be experiencing delays of approximately 2-3 weeks, in addition to backorder or out of stock delays. Stock levels, backorder dates and shipping timeframes are subject to availability and change.
THIS ITEM IS SPECIAL ORDER NON-REFUNDABLE.
All furniture will ship directly from the manufacturer. If in stock, your item will take approximately 4-6 weeks to get to you. If your item is out of stock our customer service team will contact you within 72 hrs. to provide an estimated back in stock date. Standard delivery is curbside only, the delivery driver will not enter your home. Once your item ships we will contact you to provide tracking information and an estimated delivery window. White Glove delivery is available and requires a quote depending on item quantity and size. Please contact our customer service at email@example.com for any additional questions regarding your delivery. On the rare occasion you receive an item that was damaged in transit or has a manufacturer’s defect, please report imperfections to firstname.lastname@example.org within 48 hours of delivery. Pictures of the damage and a detailed description will be required to initiate a claim with our vendors. We will work diligently to resolve your issue as quickly as possible.